The Ecommerce Optimizers PODCAST

EPISODE LIST

Transforming Dropshipping with Automation and Innovation
- with Lior Pozin of AutoDS

Lior Pozin, the CEO & Co-Founder of AutoDS, ignited his entrepreneurial journey at 13, establishing his first eCommerce venture. With a visionary drive, he spearheads AutoDS, the premier all-in-one dropshipping solution empowering eCommerce sellers worldwide.

Leading a team of 100+ professionals, Pozin champions automation and expert guidance at AutoDS, catering to a diverse clientele exceeding 1 million. His innovative approach has revolutionized dropshipping, providing invaluable time-saving tools and expertise. Pozin’s relentless dedication to empowering sellers of all levels resonates through AutoDS, reshaping the eCommerce landscape and ensuring seamless, efficient operations for businesses globally.

Amitai Sasson

David Sasson

Maximizing Ecommerce Efficiency: Leveraging the Theory of Constraints in Online Retail
- with Amitai & David Sasson

In this informative episode of the Ecommerce Optimizer Show, host Scott Reid is joined by brothers David and Amitai Sasson, the brains behind OverstockArt.com and the innovative SaaS product Communicator Base. The discussion delves into their entrepreneurial journey, highlighting how they leveraged the Theory of Constraints to transform their business operations and the development of their SaaS solution. The brothers share insights into the genesis of OverstockArt.com, starting from a home-based operation to becoming a leader in the online art retail space, employing strategic inventory management and optimization techniques to scale effectively.

The episode further explores the creation and impact of their software tool, Communicator Base, designed to streamline inventory management for Ecommerce businesses. The Sasson brothers explain how the Theory of Constraints guided them to develop solutions that address inventory efficiency and enhance vendor communication and overall operational workflows. They detail the functionalities of Communicator Base, explaining its role in helping businesses maintain low inventory levels while boosting profitability and cash flow. Through their story, listeners gain valuable lessons on applying theoretical frameworks to practical Ecommerce challenges, enhancing business processes, and leveraging technology for sustained growth.

Amazon Listing Excellence: Optimizing Amazon Listings for Success
- with Fatoş Fatin

Fatoş is the founder of Maxamaze, a creative agency that’s redefining the term listing optimization. Fatoş’s business acumen, industry insight and innate sense of creativity set Maxamaze apart as an agency that puts brands center stage whilst harnessing the power of showstopping visuals. Through her passion and unwavering commitment to excellence, Fatoş helps to transform listings into powerful selling tools that allow sellers to build sustainable, bankable brands.

Maximize is the go-to listing optimization and creative agency that will transform your Amazon listing into a profit-making machine! From scroll-stopping images and videos to Premium A+ content and storefronts, they precision engineer your creatives to convert.

Mastering Digital Change: The Power of Analytics and Optimization
- with Andy McKenna

Andy McKenna is co-founder of Acquitain, a digital marketing consultancy dedicated to helping businesses grow their profits online. 

He is an experienced digital marketing and optimisation specialist, with over 20 years’ experience helping businesses in the UK, US and Australia with conversion rate optimisation, UX and robust test and learn strategies, including A/B testing, multivariate testing and personalisation.

Improving Results with Conversion-Driven Imagery - with Carrington Crothers

Carrington, founder of Prospect Street Studio, a Massachusetts-based brand photography agency, specializes in serving product-based businesses within the CPG (Consumer Packaged Goods) sector. Leveraging the power of photography, Carrington collaborates with brands across the country to align visual content with strategic business objectives. By understanding each brand’s unique goals and challenges, Carrington applies psychological and trending industry principles to craft compelling, conversion-driven imagery, driving business growth and impact.

Unlocking Ecommerce Growth: Strategies for Success - with AJ Saunders

In the last decade, AJ has launched an eBook publishing company, a global ecommerce shop (built first on WooCoomerce, then Magento), and started offering digital marketing services under the Audacious Commerce brand.

AJ has built countless websites for a range of clients and advised many on how to develop and implement a digital strategy for their business.

From Madison Avenue to Ecommerce Mastery: The Evolution of Wholesale Nuts and Dried Fruit - with Matthew Baron

As the founder of Wholesale Nuts and Dried Fruit, Matthew “Baron” Baron has been working with advertising and marketing since 1995. Working at the advertising agencies Mad Dogs And Englishmen and The Food Group. Producing advertising for the US Army, BMW, and Petsmart. Worked as an Assistant on the movies Man On Fire, The Pirates Of The Caribbean, Bad Boys 2, Kingdom Of Heaven, National Treasure, Punctionality, and Not For Nothing.

Previous online businesses include TheWoofer.com, ChurrascoShop.com, EpicToys.com, and PhiladelphiaRestaurantCleaning.com.

Leveraging Email for Superior Customer Engagement and Revenue Growth
- with Ben Billups

Ben Billups, Founder of NOBLE Digital, boasts a decade-long career in performance marketing, emerging as a trailblazer in the field. NOBLE is the world’s fastest-growing email and SMS service provider for ecommerce brands and digital publishers. His expertise has propelled the company to redefine industry standards, leveraging a unique blend of technical proficiency and creative strategies.

Under Ben’s leadership, NOBLE Digital has achieved remarkable milestones, generating over $26 million in Email & SMS Revenue. His hands-on experience and strategic insights have been instrumental in NOBLE’s success, specializing in scaling owned audiences and driving revenue growth for clients while navigating the intricacies of spam avoidance and maintaining customer relationships. Ben’s relentless commitment and visionary approach continue to shape NOBLE Digital, setting unprecedented benchmarks and reshaping the landscape of digital marketing through innovation and client-centric solutions.

Optimizing Supplier-Based Expenditures and Improving Your Bottom Line
- with Mike Roberts

Mike Roberts is a Consulting Partner with Expense Reduction Analysts (ERA), one of the world’s leading specialists in cost management. For nearly 30 years, ERA has helped thousands of clients find extra cash flow and improve operational efficiency in more than 40 expense categories. 

Mike has decades of experience successfully optimizing costs and increasing margins so that businesses realize tangible and sustained bottom-line improvement.  After nearly 20 years in executive leadership in the Hospitality Industry, Mike took his unique skill set and track record of creating efficient, high-performing, and profitable business units to ERA in 2022. He is a detailed strategic thinker who constantly leverages his deep financial knowledge and outstanding operational skills to improve the bottom line. In his time with ERA, Mike has leveraged his experience driving profitability, to save his clients north of 2 million dollars across over 25 successful projects.   Mike has a passion for helping businesses to optimize and deliver results that exceed expectations.

Elevating Results with User Research - with Ruben de Boer

Ruben de Boer is a lead CRO Manager and consultant with over 14 years of experience in data and optimization. At Online Dialogue, Ruben leads the Conversion Managers team, developing team skills and quality as well as setting the team strategy and goals. He spreads his knowledge far both as a teacher with Udemy with over 12,000 students and as a public speaker on topics such as experimentation, change management, CRO and personal growth.

In 2019, Ruben founded his company, Conversion Ideas, where he helps people kick start their career in Conversion Rate Optimization and Experimentation by providing affordable, high-quality online courses and a number of resources.

[Interpreting Your Data Story Series] Performance Snapshot Part 2

In the second episode of “Interpreting Your Data Story,” Scott Reid concludes by reviewing The HUB’s Performance Snapshot. The focus is on analyzing traffic via UTM parameters to track revenue impact, particularly noting Google paid traffic’s limited effect. The episode also explores product performance, identifying top and bottom performers through the product snapshot table. Additionally, it touches on session and revenue analysis by device and the importance of marketing strategies tailored to the primary purchasing gender. Engagement and the role of new users in business growth are highlighted, emphasizing data-driven optimization. This episode offers a succinct overview of key data insights for enhancing business strategies.

[10 Minute Tune-Up] The POWER of Product Images

In this episode, host Scott Reid discusses the crucial role of product images in enhancing the online customer journey.

Product images promote engagement, and the more engaged your visitors are, the more they buy…

During this concise, 10-minute episode, Scott reviews:

  1. The brick-and-mortar/online parallel
  2. The minimum number of images you should be using per product
  3. The three types of images you should be using
  4. Specific needs for certain product types
  5. What to do when you have limited resources or a large selection of products. 

[Interpreting Your Data Story Series] Performance Snapshot Part 1

In this first episode of the “Interpreting Your Data Story” series, host Scott Reid discusses an exciting topic: YOUR MARKETING DATA!!

He reviews Six Key Metrics and talks in-depth about the interrelationship of each metric and how you can use these metrics to optimize your traffic and website. 

If you’ve ever wondered about how to get started interpreting your data so that you can make better business decisions (and a LOT more), this is a great episode to listen to!

[Reducing Traffic Costs Series] Introduction & Step 1

In the “Reducing Traffic Costs” series opener, Scott Reid tackles cutting traffic costs while maintaining quality. He addresses Ecommerce traffic pitfalls, including unavoidable waste from testing promotions. The episode segments traffic into Awareness, Engagement, and Conversion—each vital to the customer journey. Scott presents optimization tactics for scrutinizing and refining traffic approaches to balance cost-efficiency with quality. He concludes with a hands-on task, urging listeners to evaluate their traffic strategies by cataloging sources, objectives, and costs for a thorough assessment. This episode provides a foundational guide for efficient and effective traffic management.

Traffic Tunnel Vision - The Hidden Threat to Your Ecommerce Business

In this episode, Scott Reid explores Traffic Tunnel Vision (TTV), a common cognitive bias in D2C Ecommerce, highlighting the pitfalls of depending solely on traffic for revenue enhancement. Unpacking the TTV concept, Scott emphasizes the flawed belief that increased traffic automatically leads to revenue growth. Instead, he advocates for optimizing user experience through conversion optimization, leveraging customer research, web analytics, and A/B testing over mere traffic boosts. This approach promises more sustainable revenue growth by improving site experience. Scott delves into the real-world effects of TTV in the D2C sector, including potential financial wastes, and suggests overcoming TTV with a focused strategy on conversion optimization. 

[10 Minute Tune-Up] The Value Proposition and its Role in Converting More Visitors to Customers

In this episode host Scott Reid dives into crafting a compelling homepage value proposition, essential for converting visitors into customers. This episode emphasizes the importance of a value proposition in making a strong first impression, engaging your audience, and standing out from competitors. We discuss how to articulate a clear, compelling value proposition that resonates with your brand’s unique offerings and meets your target audience’s needs, ensuring it differentiates your brand in the marketplace. Through analyzing examples like Chico Bag and Maine Crisp, we highlight effective positioning, especially above the fold, and the significance of visuals that appeal to your audience. 

[10 Minute Tune-Up] Optimizing Site Search Functionality for Easier Product Discovery

In the inaugural “10 Minute Tune-Up” episode, host Scott Reid tackles a key Ecommerce topic: boosting product discovery with optimized site search. This series aims to arm Ecommerce professionals with actionable insights in just 10 minutes, focusing on traffic or site optimization.  Drawing on examples from various Ecommerce platforms, he identifies typical issues like hidden search icons and mobile usability, alongside effective search bar implementations. Scott highlights the link between the breadth of product offerings and the need for efficient search capabilities, advocating for user research to address discovery challenges.

Answering the Question: What is Ecommerce Optimization?

In this episode, host Scott Reid explores the definition of the word “optimization” as it relates to Ecommerce marketing. 

He focuses on three main goals: 1. Enhancing traffic quality 2. Reducing traffic costs 3.Refining the online customer journey.

He also discusses the complexities of Ecommerce data analysis, highlighting the challenges with various reporting platforms and the new GA4 interface. He introduces the Ecommerce Optimization HUB, a tool to simplify data analysis and help marketers focus on impactful optimization areas – saving a great deal of time, energy, and money in the process.

Maximizing Ecommerce Success: Traffic & Website Synergy

In the debut episode of the Ecommerce Optimizers Show, host Scott Reid delves into the dynamic world of Ecommerce marketing. Focusing on the critical integration of traffic and website optimization, Scott uncovers how to maximize revenue and profit through an optimized “Ecommerce Conversion System.”

He explores common challenges, including the pitfalls of optimizing in silos and the complexity of clearly understanding “what’s working and what’s not” when it comes to executing your overall marketing strategy. Through real-world examples,  Scott illustrates how a cohesive approach to traffic and website optimization can quickly transform your business results.